Sales terms & conditions

IMPORTANT:  You can order any quantity from our regular retail sales from stock availability as well as placing order with lead time.

For the wholesale orders please look at the page WHOLESALE.

All prices are based on FOB TERMS and are subject to change without notice.

The orders within EU are including the cost for the transportation (Free transportation).

The orders out of EU are transported opposite customer’s instructions and the transportation cost will be agreed upon your order. Please fulfill the inquiry shop@diabolito.eu.

The orders out of stock will be delivered according to lead time and production time. You will receive confirmation.

Payment Terms: We accept iDEAL, PayPal and all major credit cards.

The stock order will be executed opposite receiving of your 100% payment.

The lead time orders and exotic leather orders will be executed by advance payment of 50% opposite the order and rest payment prior delivery date of the product.

Before you pay for your order you will need to accept following terms:

  • Sales Terms and Conditions
  • Return and Exchange
  • Ordering and Delivery

By accepting these terms you accept the contract for sale. We will not accept your order/payment without your confirmation.

Shipping: Once we process the order, you will receive a confirmation email. Orders will be shipped as complete as possible. We will use the shipping carrier by best way available.

We strive to ship the order out the same day you place the order, up to 7 working days. We do not require signature upon delivery.

While we try to maintain a high inventory level on the most popular items, there are times when a particular style, color, or size is not in stock. If this is the case, we will try to contact you and ask if you would like to wait for the product, replace it with a different item, or cancel that part of the order.

We reserve the right to change these terms and conditions at any time, and you agree to accept the most recent version of these terms of use agreement each time you view and use the website.

All rights reserved by Diabolito Craftsman and Diabolito e-shop. Some images and materials found in the website are copyrighted or otherwise proprietary and maybe downloaded and/or reprinted for personal use only.

We have taken many measures to ensure that our photos are as accurate as possible in representing our items. This includes, size, color, shape, etc. Please note that color of the products your receive may not match exactly with what you may have seen on your viewing screen upon ordering. Each and every viewing screen, in most cases being a monitor, may show a slightly different color due to each manufacturer’s calibration settings. We cannot be held responsible for products that may slightly differ in color upon receipt. We sincerely apologize for any inconvenience this may cause.

Our goal is to provide complete, accurate, up-to-date information on our website. Unfortunately, it is not possible to assure that any website is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions “including after an order has been submitted” and to change or update information at any time without prior notice.

Please contact us first when you have a complaint. E-mail address: shop@diabolito.eu.

Starting February 15th 2016 the European Commission offers a platform for out-of-court dispute mediations. Consumers will be given the opportunity to settle disputes concerning their online purchase without going to court. This platform can be accessed here: http://ec.europa.eu/consumers/odr/